Privacy Policy & Terms of Service
1.1 Information We Collect
We may collect the following personal information when you interact with us:
Full name
Phone number
Email address
Pickup and drop-off locations
Appointment details
SMS and call preferences
1.2 How We Use Your Information
We use your data to:
Schedule and confirm transportation services
Send appointment reminders and ride status updates
Communicate about your account or scheduled rides
Improve our services and customer support
Meet legal or regulatory obligations
1.3 How We Share Your Information
We do not sell or share your information for marketing. We may share your data only with:
Authorized CFJR staff and drivers for service coordination
Technology providers (e.g., dispatch, scheduling tools) under secure, confidential agreements
Government entities as required by law
1.4 SMS Communication & Consent
By providing your mobile number, you consent to receive SMS texts for:
Appointment reminders
Ride updates
Service alerts and support
You may opt out anytime by texting “STOP.” For help, reply “HELP” or contact us at support@cfjrsafetravels.com or (404) 594-3467.
Message and data rates may apply. Message frequency may vary based on your ride activity.
Your phone number will not be shared with third parties or affiliates for marketing purposes.
1.5 Your Privacy Choices
You have the right to:
Opt out of SMS at any time
Request access to, correction of, or deletion of your personal data
Contact us at: support@cfjrsafetravels.com
1.6 Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
1.7 Policy Updates
We may update this policy periodically. Any changes will be posted here with a revised effective date.
SMS Terms And Conditions
2.1 SMS For Consent Communication
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2.2 Types of SMS Communications
If you have consented to receive text messages from CFJR Safe Travels Corporation, you may receive text messages related to: (Appointment reminders, meetings, and follow-ups on cases.)
For Example: Hello Thank you for contacting CFJR Safe Travels Corporation, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help" or visit our Privacy Policy and Terms of Service page at https://www.cfjrsafetravels.com/privacy-policy-terms
2.3 Message Frequency: Our SMS message frequency will be from 50 to 1000 text messages daily across all users.
2.4 Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.
2.5 Opt-In Method: Customer will Opt-In for SMS messaging from CFJR Safe Travels Corporation through SMS, this agreement for SMS will not be shared with third parties for marketing purposes.
2.6 Opt-out: Customer will be able to opt out of SMS messaging from CFJR Safe Travels Corporation by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
2.7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at support@cfjrsafetravels.com
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
2.8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary